CX Account Manager Small Accounts Italian Market

Hello!

At Factorial we're looking for a new Account Manager for Small Accounts for the Italian Market to help us support and scale our Customer Experience team to the next level.

As part of the team in charge of driving customer retention and revenue growth, you'll be in charge for managing a portfolio of existing customers, identifying cross-selling and up-selling opportunities, and building long-term relationships that maximize customer satisfaction and business impact.

Ready to be part of the challenge?

About the team

Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.