(cx) compliance manager

A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs.

The Compliance Manager will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal policies, legal standards, and industry regulations.

This strategic position involves a proactive approach to developing, implementing, and monitoring effective compliance frameworks across the organisation. The ideal candidate will be at the forefront of understanding evolving regulatory landscapes, advising on risk management strategies, and ensuring that all business activities are conducted ethically and in compliance with external and internal guidelines.

Critical to this role will be driving a culture of Operational Excellence, focussing on insights and continuous...