Cx Op Exc Professional

**Join a team recognized for leadership, innovation and diversity**:Responsible for providing support in the development of eLearning or instructor-led training courses based upon technical documentation for technical and non-technical audiences.Support training curricula based upon input from and the needs of the business.Measure the success and efficiency of the training.Evaluate and maintain current training curriculum and update as required.Coordinate training and learning best practices as needed.Monitor feedback on training instructional design, coordination, delivery, and materials production.
**Key Responsibilities**:- Create Courses- Understand Training Needs- Measure Training Effectiveness- Prepare Training Courses- Build Training Content- Create Curriculum**YOU MUST HAVE**:- Bachelor ́sDegree.
- 3-5 years of experience in Customer experience, Credit and Collections, Order to Cash, sales or related.
- Demonstrable experience of structured analysis, process mode...