CX/CRO Analyst

Dr. Martens is more than a brand – it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself , Act Courageously , Show You Care . They’re not just words – they’re how we turn passion into progress.

Where you sit

As our CX / CRO Analyst , you’ll be part of the Customer Experience Team working closely with brilliant people across the business and reporting into CX / CRO Manager . You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers – today and tomorrow.

Where you contribute

This role plays a pivotal part in driving our consumer centric strategy . Everything you do will help elevat...