Data Analyst, Product & Omnichannel Analytics

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

The Senior Data Analyst owns and leads product health, operational, and omnichannel analytics for internal Gainwell products, including Provider+ and Claims, Encounters, and Financials (CEF). This role serves as a trusted analytics partner across Product, Operations, CX, Engineering, and Executive leadership, translating complex support and operational data into actionable insights.

The Senior Analyst drives automation, standardization, and continuous improvement, ensuring leaders have a clear, datadriven view of product performance, customer experience, and operational risk...