Data Center Site Operations Team Lead - CAVITE (ST Telemedia Global Data Centre Philippines)

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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting passionate individuals who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Manages and services large-scale 'in-country' data center infrastructure and facilities to ensure 24x7 operations in rotating shifts. Coordinates proactively and escalates site operational issues and client requirements to ensure excellent customer experience, while following STT GDC GDCO policies and standards.

1. Support and ensure smooth 24x7 operations of the data center.
2. Act as Level 2 escalation point, overseeing and resolving onsite operational incidents and major issues, responding & performing remote requests within SLA.
3. Under...