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DE033021-HR Service Delivery Analyst

Accenture in the Philippines

mandaluyong, metro manila, Philippines Full-time June 11, 2026
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Opportunity Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE.

Responsibilities

  • Managing mailbox and ServiceNow tickets
  • Customer service via email and ticketing system
  • Handling critical processes for US payroll and payroll tax
  • First point of contact for the onshore team on all payroll and tax related requests
  • Preparation of monthly, quarterly and annual reporting

Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Mandaluyong Robinsons Cybergate Tower 1.

Qualifications

  • At least 2 years of relevant payroll experience
  • At least 1 year of US payroll or US payroll tax experience

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Full-time Management & Operations

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