Dealer systems & application support specialist

We are seeking a highly motivated and experienced person to fill the role of Dealer 'Systems & Application' Support Specialist, responsible for delivering a system support across our dealership network, with a focus on effective system usage and process alignment.

This role requires a strong understanding of Automotive dealership systems and processes, with a specific focus on Sales, Sales Administration, Post-Service, and Sales Experience Follow-Up systems.

The successful person will play a key role in supporting dealerships, resolving system-related issues, improving process adoption, and driving effective system usage, while building strong relationships with dealer staff and management team.

Key Responsibilities System & Application Support Provide remote and on-site support for dealership systems and applications Troubleshoot and resolve system issues aligned to relevant processes and standards Recreate and analyse dealership issues to identify root caus...