Deductions Analyst

Description We are looking for a detail-oriented Deductions Analyst to join a paper and packaging organization in Bethlehem, Pennsylvania. This position focuses on evaluating customer deductions, identifying underlying issues, and helping improve the accuracy of financial processes. The ideal candidate will collaborate across departments, apply strong analytical judgment, and contribute to timely account reconciliation and dispute resolution.

Responsibilities:
• Evaluate customer deduction claims related to promotional activity, pricing differences, freight matters, and shortage disputes to confirm legitimacy and financial impact.
• Partner with customers as well as internal sales, customer service, and operations teams to gather supporting records and bring open deduction issues to resolution in a timely manner.
• Analyze recurring deduction patterns to uncover root causes and suggest practical improvements that help prevent repeat issues.
• Record deduction activ...