Opportunity Description
Role: Delivery Manager Location: Gr. Noida Mode: work from office Revenue: $10 million Team size: 100 FTE Have managed large (100 FTE) Application maintenance and support outsourcing teams with diverse technologies, including data support Deep understanding in ITIL processes and familiarity in six sigma quality standards. Proficient in various SLA/KPI models prevalent in the IT services Ability to independently run overall account governance meetings with client. Drive creation of related reporting and governance decks. Strong communication and interpersonal skills Excellent people skills and the ability to manage large (100) teams. Overall atleast 15 years of IT service/project experience, of which atleast 5 years in managing large AMS teams. Understand and worked in various AMS contracting models such as T&M, FP, FM, FC…etc. Had earlier written or managed varied types of SOW and can manage respective contracting conversations with client delivery leaders and their vendor management t...