Deskside Support Specialist at Tata Consultancy Services

Elevate your career as a Deskside Support Specialist with Tata Consultancy Services. Provide essential support to users and manage IT asset records effectively.
As a Deskside Support Engineer at TCS, you will focus on delivering premier onsite support to end-users, including troubleshooting and device management. This position involves onboarding new employees, maintaining accurate asset documentation, and ensuring high-quality user experiences. Familiarity with systems like Microsoft Intune and ServiceNow will enhance your contributions.
Key Responsibilities:
• Deliver comprehensive deskside support for various devices
• Conduct installation and imaging of end-user devices
• Manage asset records and perform compliance monitoring
• Ensure timely resolution of user requests and incidents
• Coordinate with procurement and service providers for repairs
Requirements:
• Experience in managing IT assets using ServiceNow
• Knowledge of troubleshooting software an...