Desktop Support Analyst

Description We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable desktop, mobile, and audio-visual technology while delivering responsive service across a dynamic business environment. The ideal candidate will bring broad experience with hardware, device configuration, user account support, and enterprise technologies to help keep daily operations running smoothly.

Responsibilities:
• Deliver onsite and remote support for desktops, laptops, mobile devices, and peripheral equipment, resolving technical issues in a timely manner.
• Set up, configure, and maintain Windows, Android, and Apple devices to meet user and business requirements.
• Troubleshoot hardware, software, network connectivity, and Citrix-related access issues to minimize downtime.
• Manage user accounts, permissions, and basic support activities within Active Direct...