Desktop Support Engineer

When users are stuck, systems are unstable, and pressure is building, you are at your best.

We are seeking a Desktop Support Engineer (French Speaking) to join a dynamic technical support environment in Cape Town. This role is suited to someone with strong support experience, excellent communication skills, and the ability to support French-speaking and English-speaking users across a broad Microsoft and infrastructure estate.

You will be working in a regulated healthcare environment, where service quality, confidentiality, and a disciplined approach to security and compliance are critical.

The role

This is a hands-on technical support role with real responsibility. You will manage escalated incidents, support users across desktop and infrastructure environments, liaise with internal and external teams, and contribute to the overall stability and quality of the support se...