Opportunity Description
Location: Bethesda, MD
Required Clearance: Public Trust
Onsite: Hybrid Work (Minimum 4 Day Onsite - minimum)
Job Title: Desktop Support Technician, Junior
Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements.
This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.
Key Responsibilities
End-User Des...
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