Desktop Support Technician - Tier I

MUST BE ONSITE: MONDAY - FRIDAY : 9am-5pm

CONTRACT: 6 months - possible conversion

Required Skills & Experience

Experience providing desktop or IT support in a fast-paced healthcare environment

Strong troubleshooting skills across Windows OS, hardware, and applications

Familiarity with IT service management tools (ticketing systems, asset tracking)

Ability to follow standardized processes and documentation

Excellent communication and customer service skills

Nice to Have Skills & Experience

Prior experience supporting healthcare environments (hospital/clinical settings)

Experience with large-scale OS deployments (Windows 10 → Windows 11)

Exposure to working with cross-functional IT teams and escalations

Job Description

We are seeking a Technology Support Specialist to support a large-scale Windows 11 d...