Desktop Support Technician

Work Address: 15407 McGinty Rd West, Wayzata, MN 55391 Work Shift: Monday to Friday 8:00 to 17:00 Start Date: ASAP Duration: 5 months, possibility to extend Activities Description: IT support on-site, configuration, or installation of computers, printers, and peripherals. Smart Hands support to network infrastructure, along with remote network administrators. Ticket management in the ServiceNow system. End-user or network hardware replacement, as per defined life cycle. IT asset management (end-user or network hardware in the storage room). Hardware disposal as per established procedures. Attention to final users (including VIPs). Soft Skills/Experience: Customer service