Desktop Support Technician

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
**Job Summary****Responsibilities**Expertise in supporting End User Computing hardware and software (Windows and MAC) including laptops desktops mobile phones tablets printers MS Office Remote Access Video Conferencing and VDI.Experience in documenting tracking and monitoring the incidents and problem(s) to ensure a timely resolution in ServiceNow Remedy or similar ticketing systems.Experience using ARS Active Directory SCCM JAMF Nexthink and similar tools to support first contact resolutionExperience in the full lifecycle of end user devices including provisioning monitoring remote managing re-imaging...