Opportunity Description
The Diagnostic System Specialist is responsible for installing and training clients on clinical diagnostic products, including system operation, troubleshooting, theory, result interpretation, and laboratory statistics. This role coordinates installations with sales, customers, and the Installation Coordinator, while managing IQ, OQ, and PQ activities for new product setups. The Specialist develops validation protocols, analyzes data, and resolves technical issues to ensure compliance with regulatory requirements. Additional responsibilities include creating process documentation, conducting user training, testing system functionality, and supporting medical correlation studies. The position requires strong organizational, interpersonal, and communication skills, as well as the ability to train customer staff at all levels and manage complex products.
Travel up to 80% by air is required.
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