Dialogue Senior IT Specialist Role

Advance your IT career with Dialogue as a Senior IT Specialist. This pivotal role involves enhancing security, device management, and operational excellence in a hybrid setting.

In this position, you will report to the Manager of IT Operations & Security and tackle core IT operations across a macOS-first environment. Leading projects and providing escalated Tier 2/3 support will be key. You'll work closely with various teams to optimize system access and integration efficiency.

Key Responsibilities:
• Administer hardware, SaaS, and identity-related support
• Manage IT projects and ensure successful implementations
• Oversee Okta and Google Workspace administration
• Optimize device management workflows within our MDM
• Improve operational processes for IT service delivery

Requirements:
• 5+ years in IT operations and endpoint management
• Proficient with macOS support and SaaS applications
• Experien...