Digital Banking Support Specialist - Training & Security

Experis Switzerland is seeking an experienced professional to provide expert-level support and guidance on digital banking tools, including online banking and mobile banking apps. The successful candidate will assist internal staff and external clients in resolving technical or functional issues and serve as a point of contact for escalations regarding digital functionalities and security features.

This role involves delivering training sessions, creating instructional materials, and collaborating with IT, customer service, and product development teams to enhance user proficiency and service quality.