Digital Credit Control Apprentice

About Highland Fuels

Highland Fuels is an independent, employee-driven energy supplier founded in Inverness in 1957, providing fuel, heating oil, and lubricants across Scotland and beyond. With 11 depots and a fleet of over 45 tankers, they serve domestic, commercial, agricultural, and marine sectors.

About the role

We currently have a full‑time opportunity for an apprentice to join our busy team in Inverness. This is an ideal entry‑level role for someone looking to start a career in accounts/finance – full training and support will be provided.

Responsibilities

• Become a super user on our CDS system – CODAS – where you will monitor tickets coming into the credit held holding page, analyse the incoming tickets and create, update and maintain customer accounts
• Act as the first response to incoming queries into the credit control inbox via Microsoft Outlook, triaging and escalating when necessary
• Speak with customers in...