Digital Customer Manager

Position Summary

The Digital Customer Manager is responsible for driving online growth and operational excellence across Walmart and Sam’s Club digital platforms. This role serves as the subject matter expert in item setup, content quality, digital shelf optimization, and retail media execution. The Digital Customer Manager partners closely with Key Account Managers (KAMs), clients, and retailer teams to ensure seamless item lifecycle management, best-in-class content standards (CQS), and effective advertising strategies across Walmart Connect and Sam’s Club MAP.

This role bridges internal and external stakeholders to deliver strong digital execution while building long-term, strategic customer relationships.

Key Responsibilities

Item Setup & Digital Shelf Management

• Lead end-to-end item creation and maintenance for Walmart and Sam’s Club, ensuring accuracy, completeness, and spe...