Digital Lending Desk Collection Specialist

Role Objectives:

Responsible for carrying out collection activities to debtors who are in arrears by collecting by telephone, sending electronic messages, sending letters, visits and/or other activities in accordance with the determined collection strategy

Role Responsibilities:

• Carrying out collection activities to debtors who are in arrears by collecting by telephone, sending electronic messages, and/or other activities in accordance with the determined collection strategy.
• Record billing activities in the collection system by inputting the action code/log that corresponds to the activity that has been carried out
• Implement the billing code of ethics that has been stipulated in the collection SOP/manual and/or applicable regulations

Requirements:

• Minimum 1 year work experience in the Desk Collection
• Have good interpersonal and communication skills
• Proactive, has initiative
• M...