Digital Platform Fraud Management Officer

The Digital Platform Fraud Management Officer is responsible in the over-all supervision of the performance of its unit. It is also responsible for the correct and timely investigation of fraud related transactions related to BPI Platforms and to mitigate fraud and maintain policies to manage the overall aspects of fraud and risk control. The role is also responsible in handling overseeing project implementations and business units’ initiatives and ensures these are delivered on a timely basis.

Responsibilities

• Oversee the unit's performance and manages 24/7 manpower operations supporting fraud endorsements (AFASA), multi-level transaction layering, and Enhanced Due Diligence (EDD)
• Conduct timely investigations of digital platform fraud cases, ensuring impartial disposition based on facts and evidence within agreed Turn-Around Times (TAT).
• Handle complex fraud cases escalated by branches, senior management, go...