Director - Call Center Operations

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and a five‑star spa. It is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

Wynn Al Marjan Island is currently seeking a Director – Call Center Operations to join the resort’s Call Center Operations team.

• Lead, develop, and mentor call center teams including PBX operators, casino and hotel reservation agents, and restaurant reservation specialists.
• Establish and implement strategic plans to optimize call center performance and align with reso...