Director Configuration, Benefit Administration

This position requires three days per week in office (Tues/Wed/Thurs) at 100 Church Street, NYC

**Duties & Responsibilities:**

+ Develop and implement comprehensive operational strategies aimed at improving efficiency, productivity, and quality
+ Lead initiatives to identify inefficiencies in current processes and procedures, recommending and implementing solutions to optimize workflows
+ Identify opportunities for cost reduction and resource optimization while maintaining or improving service delivery and quality
+ Work closely with department heads, project managers, and other stakeholders to align operational goals with organizational objectives. Facilitate collaboration to drive consistent improvement across the organization
+ Support change management efforts related to operational improvement initiatives, ensuring successful implementation and adoption of new processes and technologies
+ Identify potential operational risks and develop mitigation ...