SaaS

Michael Page

chennai, tamil nadu, India Full-time June 06, 2026

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Opportunity Description

You are a resident of Chennai and has Customer Success experience in SaaS.

Want to be a part of a Global organisation.

About Our Client

Our client is a well-established, large organization in the Technology industry, specializing in Software solutions. They are known for their innovative approach and commitment to delivering top-notch services to their clients in the workforce analytics space.

Job Description

Lead and manage customer service teams to ensure high levels of client satisfaction.

Develop and implement strategies to improve customer retention and loyalty.

Collaborate with cross-functional teams to enhance service delivery processes.

Monitor and analyse key performance metrics to drive continuous improvement.

Handle escalations and ensure timely resolution of customer issues.

Stay updated on industry trends and implement best practices in customer service m...

Full-time Other-General

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Submit your application for Director Customer Success / Chennai / SaaS at Michael Page

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Location chennai, tamil nadu

Country India

Type Full-time

Category Other-General

Posted June 06, 2026

Deadline July 16, 2026

Director Customer Success / Chennai / SaaS

Opportunity Description

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Opportunity Details

About Michael Page

Michael Page

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