Director, Europe Customer Care & Operations

Traveltechessentialist is seeking a Director of Customer Care Operations for the Europe region to lead a growing team of over 700 professionals. The role includes setting vision and strategy for customer care operations, ensuring customer satisfaction, and achieving financial goals. Ideal candidates will have 8-10 years' experience in customer care management, excellent communication skills, and a strong data-driven mindset. This position is based in Barcelona and includes competitive compensation and generous benefits.
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