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Director Guest Relations & CRM - Rixos & All-Inclusive Collection - Egypt

Accor

Second Sharm Al Shiekh, South Sinai Governorate, Egypt Full-Time June 26, 2026
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Opportunity Description


Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.


Job Description
  • Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt
  • Ensure delivery of exceptional guest experience at every stage of the guest journey
  • Oversee VIP guest handling, personalized services, and special guest requests
  • Manage and improve guest complaint handling and service recovery processes
  • Monitor guest sa...
    • Full-Time Other Management Occupations

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    Opportunity Details

    Location Second Sharm Al Shiekh, South Sinai Governorate
    Country Egypt
    Type Full-Time
    Category Other Management Occupations
    Posted June 26, 2026
    Deadline August 05, 2026

    About Accor

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    Accor

    Second Sharm Al Shiekh, Egypt

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