Director, HR Core People Services, Americas Zone

**POSITION SUMMARY**

The HR Core People Services **Team Lead** is responsible for delivering HR Core Services across designated populations within a geographic zone, with accountability for work allocation, resource alignment, and high-quality execution. This role leads a team supporting employee lifecycle activities and ensures work is effectively prioritized, routed, and delivered in a consistent, compliant, and timely manner.

The Lead translates the operating model into day-to-day service delivery, partnering closely with HRBPs, COEs, Employee Relations, Specialized Services, Product/GPO teams, the business, and external providers to ensure coordinated execution, clear handoffs, and effective escalation management. Leveraging data and standardized processes, the role drives operational excellence, continuous improvement, and a consistent employee and manager experience across populations, while promoting flexible resource deployment within and across Core Service...