Director, Key Customer Management, Digital Commerce - Social Digital Commerce

Description

Manager: Senior Director, Digital Commerce
Role Type: Individual Contributor
Language: Fluent English & Mandarin
Relocation Provided: limited relocation available (domestic location).

Please note: This role is not a fully remote position. The selected candidate will need to be based in Shanghai and follow our hybrid work setup.

Job Summary

As Director, Key Customer Management, Digital Commerce – Social Digital Commerce, you will lead the end‑to‑end management and growth of Coca‑Cola’s key digital commerce customers, acting as the business owner for a portfolio of strategic partners (e.g. Social Digital Commerce: Douyin/KO estore/PDD. The portfolio may evolve in response to changing business priorities and market conditions.) This role is accountable for managed accounts’ P&L and overall business results delivery, shaping specific customer strategies, driving joint busine...