Director, Life & Disability Quality Frameworks (Fredericton)

Join Medavie as the Director responsible for enhancing quality frameworks in Life and Disability Services. This strategic leadership role ensures operational efficacy and claimant satisfaction.

In this permanent position, you will report to the Vice President and be the keystone in establishing Curated Care pathways and quality management. Your leadership will focus on equipping operational teams to make sound decisions that ensure both claimant outcomes and financial viability. Collaborate closely with data and technology teams to utilize trending insights for continuous improvement.

Key Responsibilities

Develop and maintain quality guardrails for disability claims

Implement training programs aligned with best practices

Design Care pathways to enhance service delivery

Establish consistent operational standards across teams

Conduct audits and leverage insights for improvement

Requirements

Degree in healthc...