Director of Hotel Operations at BCP

Elevate your career with BCP as the Director of Hotel Operations in Banff, AB. This leadership role focuses on optimizing hotel standards, guest satisfaction, and financial targets.
In this pivotal position, you will report to the VP Operations and oversee all hotel operations at BCP. Your expertise in hospitality management and financial acumen will play a critical role in driving operational excellence. You'll collaborate with individual hotel General Managers to enhance operational standards, manage costs, and improve guest experiences.
Key Responsibilities:
• Uphold hotel operations standards with General Managers
• Develop tactics aligning with BCP’s strategic goals
• Analyze operating costs and enhance efficiency
• Monitor guest satisfaction scores for continuous improvement
• Manage vendor relationships for optimal quality and cost
Requirements:
• Experience in hospitality operation management
• Strong communication and leadership skills
• Compre...