Director Of Operations For Luxury Services Kingston

Join Kingston Concierge as Director of Operations, where your leadership drives high‑quality, personalized service solutions for clients and their families. Shape a culture of excellence and reliability in a concierge service setting.

In this pivotal role, you will lead daily operational strategies while ensuring that the service delivery meets our rigorous standards. Your unique blend of strategic oversight and hands‑on management will foster exceptional client interactions, including staff training, vendor management, and adherence to compliance standards.

Key Responsibilities

• Lead operational management for consistent service quality
• Oversee vendor partnerships for various client needs
• Train and mentor a dedicated concierge team
• Address complex client issues and ensure satisfaction
• Maintain compliance with regulations and safety requirements

Requirements

• History of successful operationa...