Director of Operations

Gravity Co.

GravityCo is one of Europe’s fastest-growing flex living brands, awarded Best Global Coliving Operator of the Year (2022, 2023) and named one of the Times’ Best Companies to Work For (2024).

Purpose of the Role

The Operations Director is responsible for the seamless delivery of Gravity Co.’s property operations, ensuring buildings are well‑maintained, compliant, and run efficiently, delivering an exceptional experience for Residents, Guests, and Members.

This role sits at the centre of Gravity’s service delivery, bridging Facilities, Property Management, Customer Service, and Experience. The postholder will lead operational excellence across the portfolio, embedding strong service standards, technology implementation, processes optimisation and data‑driven decision‑making to improve satisfaction, efficiency, and brand reputation across all departments.

Key Responsibilities

• Lead and take ownership of the day‑t...