Director of Solutions Engineering

Key Responsibilities

1. Hyperscale Technical Deal Leadership

• Act as the senior technical counterpart to hyperscale and strategic customers
• Own the technical narrative across large RFP / RFQ / RFI cycles
• Lead technical negotiations with customer engineering, procurement, and executives
• Shape solutions that meet workload needs without compromising margin or platform integrity
• Maintain deep intelligence on hyperscale roadmaps, AI workloads, liquid cooling, and competitor positioning

2. Technical Leadership Across the Customer Journey

This leader ensures Solutions Engineers deliver excellence across all stages of Customer engagement:

Initial Engagement & Discovery

• Drive strong technical discovery and requirements capture across hyperscale customers.
• Ensure the team builds deep understanding of customer infrastructure, operational models, sustainability goals, ...