Director: Product Management (Product Growth, AI & User Interfaces)

About The Company

Clickatell, founded in Cape Town in 2000, is the first company to connect businesses with consumers via SMS using just four lines of code. Today it powers AI‑driven chat commerce for leading global brands across industries such as banking, retail, telecoms, and healthcare. Over 25 years, Clickatell has led multiple industry firsts through its award‑winning AI Chat Commerce Platform, enabling brands to connect, interact, and transact with customers seamlessly.

Purpose

We are seeking a Product Director – Product Growth, UX & AI to drive Clickatell’s product growth initiatives, customer experience across self‑serve and key platform journeys, and the application of AI within the product portfolio. Reporting to the VP Products, this Director‑level role owns a defined product domain, accountable for business outcomes and not only roadmap delivery. The role drives acquisition, activation, conversion, retention, and expansion through product; im...