Opportunity Description
Key Responsibilities
- Oversee the day-to-day operations and supervision of VIP Host functions.
- Co-ordinate with relevant marketing teams to drive campaign and promotion redemptions, player retention and development.
- Lead and communicate to VIP Host team members on company policies and procedures, monitor and drive team performance towards achieving KPIs.
- Support the senior management in the development and implementation of training programs for VIP Host team members.
- Supervise transactions performed by VIP Host to ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
- Diploma or Degree in Hospitality or related field
- Minimum 12 years of relevant experience in luxury hospitality, with at least 5 years in a senior leadership role
- Proven track record in managing high-value portf...
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