Disaster Restoration Claims Coordinator

Overview

For years, ServiceMaster Clean has been committed to more than just delivering exceptional cleaning services — we’ve been dedicated to empowering people to achieve success. By providing the tools, training, and support you need to grow, we help increase your productivity, boost your earnings, and strengthen your dignity, self-respect, and sense of worth.

Job Skills / Requirements

Position Overview

As the hub of all water, fire and mold remediation claims activity, the Disaster Restoration Coordinator is responsible for direct communication with customers, ongoing follow-up and assisting with service complaints. This role ensures that required cycle times and insurance program Service Level Agreements (SLAs) are consistently met.

The coordinator works closely with the Operations team to ensure that all documentation, estimates, and procedures align with program guidelines. Success in this role requires tenacity, ...