Distribution Customer Service Representative

SUMMARY DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Distribution department

• Daily process and input of all customer orders and distribution accounts.
• Provide daily operational reports that are accurate and timely.
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
• Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
• Trace orders as required and notify customers of any activity concerning their orders.
• Ensure accurate and timely client and vendors billing.
• Maintain damage records and backorder logs.  Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
• Act ...