Opportunity Description
Job Scopes Replacement of Policy
- Administer the tracking of Replacement of Policy (ROP) to send out letters to client/agents/distributors.
- Assess and do fact finds for appeals by the agents.
- Communicate to stakeholders including but not limited to agency leaders, business partners and management to ensure they are kept abreast of relevant information required relating to ROP.
- Administer the Distribution channel Compensation to ensure on time and accurate payments.
- Key touchpoint for internal and external customers’ enquiries on compensation related matters.
- Ensure the accuracy and timely delivery of the end-to-end process on compensation.
- Deliver on adhoc tasks when assigned. Enhance / streamline workflow where applicable.
- Update of SOP promptly and where applicable. Assist and handle enquiries professionally and promptly.
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