Opportunity Description
Responsibilities
- Execute routine business‑as‑usual (BAU) tasks including document retrieval, preparation of customer communications, processing of PIN mailer requests, and updating relevant systems to ensure accurate and timely service delivery.
- Respond to incoming requests from internal business units, law enforcement agencies, and legal firms in accordance with established procedures and service level agreements (SLAs), ensuring compliance and consistency.
- Perform data entry and conduct control checks across designated systems to maintain high standards of data quality (includes data accuracy integrity) and operational reliability.
- Monitor and follow up on exceptions, e.g., track returned customer mail, replacement card and PIN requests, and other related instructions, ensuring timely resolution in line with documented process guidelines.
- Assist in the collection of operational data and generation of monthly reports, audit docu...
Ready to Apply?
Submit your application for Document and Data Management Specialist SG at CIMB Singapore
Apply for this Position