Dutch / French Speaking Customer Service

We are seeking a Dutch/French Speaking Customer Service professional to join a team in the Energy & Natural Resources industry. This permanent role is based in Motherwell and requires excellent communication skills to provide outstanding support to customers.

Client Details

The employer is a small-sized organisation operating in the Energy & Natural Resources industry. They are committed to delivering exceptional services to their customers and fostering a professional and supportive workplace environment.

Description

Respond promptly and professionally to customer inquiries in both Dutch and French.
Provide accurate information about products and services to customers.
Resolve customer complaints efficiently while maintaining a positive relationship.
Update and manage customer accounts accurately in the system.
Collaborate with internal teams to address customer queries effectively.
Monitor and track customer feedback to improve servi...