Company Description
Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.
Job Description
Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothlyDelivery of excellent guest service by coordinating the link between hotel and guests and hotel operationsAnalyse customer feedback and make recommendations to leadership team to develop actions and working methods to enhance hotel services and offersMaintain guest database through updating Opera Cloud guest profile with all necessary information relevant to the guests stay. VIP level should be updated in accordance to hotel linkEnsure the safety and ...