Duty Manager - La Festa Phu Quoc, Curio Collection by Hilton

**Job Identification:** 210891
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

The Duty Manager assists the Front Office Manager / Assistant Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of whole Front Office operation, providing leadership at the frontline level.

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:

+ Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
+ Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Desk and Operator team members.
+ Monitor lobby traffic and assign team members as req...