Duty Manager

At Roswyn, A Morgans Originals Hotel, our Duty Managers are more than operational leaders — they are the heartbeat of the guest experience. As the Duty Manager, you’ll be the go-to person across the hotel, ensuring smooth operations, empowering the team, and making sure every guest leaves with a story worth telling.

This role is hands-on, people-focused, and all about balance: one eye on the details of daily operations, and the other on the bigger picture of guest satisfaction and brand standards.

What you’ll do…

• Act as the Manager on Duty, ensuring seamless operations across all departments while maintaining Roswyn’s unique service standards.

• Lead by example on the floor, being visible, approachable, and proactive in assisting both guests and team members.

• Be the primary point of contact for guest concerns, resolving issues with empath...