Dynamic Benefits Operations Specialist for Employee Support and Programs

Play a key role in employee welfare as a Benefits Operations Specialist. Manage benefits, retirement, and disability programs while ensuring excellent service delivery and operational standards.

As a crucial point of contact, you will handle the day-to-day intricacies of benefits operations, enhancing operational effectiveness. Your expertise will drive support for eligibility determinations, renewals, and issue resolution with both internal partners and external vendors. This role demands organizational skills and a commitment to associate satisfaction at every level.

Key Responsibilities: • Manage daily operations of benefits and retirement services • Investigate and resolve escalated benefits inquiries • Ensure compliance during annual enrollments and changes • Serve as a liaison for disability vendor coordination • Maintain operational logs and support issue tracking

Requirements: • 5+ years' experience in benefits administration • Knowledge of Canadian g...