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Dynamics 365 CRM Solution Engineer (m/f/d)

MED-EL GmbH

Innsbruck, Tyrol, Austria Full-time June 04, 2026
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Opportunity Description

Dynamics 365 CRM Solution Engineer (m/f/d)

Your Tasks

  • Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
  • Define and enforce CRM development standards based on best practices and governance models
  • Configure the system, workflows, automation, and integrate it with third-party systems
  • Monitor performance and troubleshoot issues
  • Document system architecture and data flows to ensure smooth transition and effective knowledge retention

Your Profile

  • At least 3 years of experience with Microsoft Dynamics 365
  • Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
  • Experience with integration tools and APIs
  • Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
  • ...
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