Dynamics 365 - Support Engineer - Power Platforms (Guadalajara)

OverviewDYNAMICS 365 - SUPPORT ENGINEER - Power PlatformsLocation - Hybrid (Guadalajara, Mexico)FulltimeResponsibilitiesBe part of a team and develop your skills as you solve complex technical issues in Microsoft Dynamics 365 product groupDeliver digital support experiences that create efficiency and value for our customers, our people and Microsoft.Demonstrate customer obsession and commitment to customer success in all interactions.
Deeply understand our customers and deliver customer desired outcomes.Develop specialized expertise by supporting Microsoft Dynamics 365 for Operations.Document your knowledge and share it with others.Use tools for debugging and root cause analysis.Provide in-depth technical support for customer service delivery via telephone, written correspondence, or electronic service regarding technically complex, escalated problems.Engage and collaborate with other Microsoft groups, including escalation teams and the development team, in gaining resolution to...