E-commerce & Marketplace Operations Manager

We are seeking a hands-on E-commerce & Marketplace Operations Manager to own and scale our D2C and marketplace business. The role involves end-to-end ownership of Shopify operations, marketplace management, logistics, inventory planning, customer experience, and cross-functional coordination to drive growth, efficiency, and customer satisfaction.

Responsibilities
D2C & Shopify Operations
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Manage Shopify CMS such as product uploads, collections, banners, A+ content, images, meta fields, and site hygiene
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Ensure accuracy of pricing, inventory sync, product descriptions, and content
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Coordinate website updates, launches, and seasonal campaigns
Marketplace Operations & Growth
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Manage day-to-day operations on marketplaces (Pepperfry, Tata Cliq, Nykaa Home, etc.)
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Handle catalogue management, pricing, promotions, and visibility
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Execute marketplace campaigns in coordination with marketing teams
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